Costumer Engagement

Customer engagement is the emotional connection between a customer and a brand (“What is Customer Engagement?,” 2019). A positive customer…

Marketing Perspective

(Image retrieved from: shorelinewebmarketing.com) I read the transcript of “The Influencers” segment from CBS’ 60 Minutes television program aired on…

SMART GOALS

(Image retrieved from: empxtrack.com) What is the difference between goals, strategies, and tactics? Many times, we had heard the terms…